MAE888 Privacy Policy – Personal Data Protection for Malaysian Users

Welcome to the mae888 Privacy Policy. We understand that your trust is our most valuable asset, and safeguarding the privacy of your personal data is a responsibility we take with the utmost seriousness.

This Privacy Policy explains in detail how mae888 ("we", "our platform") collects, processes, stores, and protects your personal information when you:

• Registering for or accessing a mae888 account;
• Using any game, including slots, baccarat, poker, jackpot games, or Sports Betting;
• Performing financial transactions such as deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX;
• Contacting our customer support team;
• Browse the mae888 website even without registering an account.

This Privacy Policy forms part of mae888's Terms & Conditions and should be read together with that document. By using the mae888 platform, you agree to the practices described in this Privacy Policy.

Mae888 operates in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and is committed to ensuring your data is processed lawfully, fairly, and transparently.

Mae888 collects only the data genuinely necessary to deliver a safe, lawful, and quality service. We do not collect data that is excessive or irrelevant to the platform's operational purposes.

Mae888 uses your personal data solely for legitimate, clearly stated purposes. We do not process data for any other purpose without first notifying you and obtaining your consent.

Marketing Communications

If you have consented to receive marketing communications from mae888, we may send you information about promotions, bonuses, the latest sports match offers, and new game updates via email or push notifications. You may unsubscribe at any time via the "unsubscribe" link in any email or through the notification settings in your account.

Mae888 no sell or trade your personal data. We only share data under limited, permitted circumstances as outlined below:

• Payment Service Providers: Licensed payment gateways in Malaysia for processing your deposit and withdrawal transactions. This includes Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX-supported banks such as Maybank2u and CIMB Clicks.
• Technology Service Providers: Hosting, cybersecurity, and infrastructure providers that support the operation of our platform. All such providers are bound by strict confidentiality agreements.
• Regulatory Body: When required by Malaysian law, court order, or relevant authorities such as PDRM or LHDN.
• Game Software Providers: To a minimum extent, for the purpose of verifying major jackpot wins or disputes relating to game fairness.

Mae888 continuously invests in security infrastructure to ensure your data is always protected against unauthorised access, loss, misuse, or disclosure.

• Data Transmission Encryption: All communications between your browser and mae888's servers are encrypted using TLS 1.3 protocol with a 256-bit SSL certificate.
• Stored Data Encryption: Sensitive data stored in the mae888 database — including passwords (handled as salted hashes) and identity information — is encrypted using AES-256.
• Internal Access Controls: mae888 staff are granted access only to the data necessary for their specific roles, in accordance with the principle of least privilege.
• 24/7 Security Monitoring: Intrusion detection systems (IDS) and active log monitoring track suspicious activity in real time.
• Regular Security Audits: Mae888 conducts regular penetration testing and independent security audits.
• Incident Response Plan: We have clear procedures in place to respond to data breaches, including notifying affected users within the timeframes required by the PDPA.

Mae888 uses cookies and similar tracking technologies to enhance user experience, maintain platform security, and understand how users interact with our services.

Types of Cookies We Use

Cookie Controls

You can control and manage cookies through your browser settings. Please note that disabling necessary cookies may affect the functionality of the mae888 platform. Analytics cookies can be declined without impacting basic platform use.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mae888:

To exercise any of the above rights, contact us at support@mae888.ws stating your request. Mae888 will respond within 30 business days. In certain cases, we may require identity verification before processing your request.

The mae888 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should we discover that personal data belonging to anyone under the age of 18 has been collected without our knowledge, we will immediately delete that data and close the associated account without notice.

Your personal data is primarily stored and processed on servers located in Malaysia. In certain circumstances, some data may be processed outside Malaysia by our technology service providers.

Where international data transfers occur, mae888 ensures that:

• The recipient country provides a level of data protection equivalent to Malaysia's PDPA;
• An appropriate data transfer agreement binding the recipient is in place;
• The transfer is carried out in accordance with applicable Malaysian legal requirements;
• Data transferred is kept to a minimum and limited to what is necessary for the stated purpose.

Mae888 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required under Malaysian law.

Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked back to your identity.

Mae888 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements.

• You will be notified of any material changes via your registered email at least 14 days before taking effect.
• The "Updated" date at the top of this document will be revised whenever changes are made.
• Your continued use of the mae888 platform after the amendment's effective date constitutes your acceptance of the updated policy.
• Previous versions of this Privacy Policy are available upon request by emailing support@mae888.ws.

We encourage you to review this Privacy Policy from time to time to stay informed about how we protect your information.

If you have any questions or concerns, or wish to exercise your data rights, please contact the mae888 Data Protection Officer through the following channels:

You may also visit Frequently Asked Questions (FAQ) us for answers to the most frequently asked privacy questions. We are committed to addressing all data privacy enquiries promptly and transparently.